Refund Policy

Refund Policy – Vaukenda

We want you to be fully satisfied with your purchase. If you are not happy with your order, please review our refund policy below.

Returns
We accept returns within 30 days of delivery.
To be eligible, the item must be unused, unopened, and in its original packaging.

How to Request a Return

1. Contact us at adri.douwak@gmail.com with your order number.

2. Once approved, we’ll provide instructions for shipping your item back.

Refunds
After we receive and inspect your returned item, we’ll notify you by email. Approved refunds will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

• Opened or used products.

• Gift cards or promotional items.

If your product arrives damaged or defective, please contact us immediately with a photo for a replacement or refund.